What is the check-in and check-out policy at Atlantis, The Palm?
Check-in is at 15:00 and check-out is by 12:00.
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Atlantis, The Palm, Dubai
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Key details
About Resort
Palm Jumeirah,
Dubai,
United Arab Emirates,
Dubai
- Close to the beach
Perfect
9.2
9.4
4.4
4.5
Loved by guests
"Included in the room rate is access to the park"
"Best things were complimentary aquarium and water park for hotel guests."
"You get complimentary tea (that comes with a bunch of sandwiches) complimentary breakfast (in-room dining available!)."
Atlantis, The Palm offers a luxurious experience in Dubai with a 5-star rating and is famed for its family-friendly environment. It features an extensive range of amenities, including access to the largest water park in the Middle East and various award-winning dining options.
Rooms & Amenities
Rooms at Atlantis, The Palm are richly decorated and include options such as the
Dining Options
Dining options at Atlantis include the award-winning Nobu restaurant, Hakkasan for Authentic Cantonese cuisine, and the popular Bread Street Kitchen by Gordon Ramsay. Guests can also enjoy diverse menus at various other on-site eateries, offering everything from seafood to international dishes.
Leisure & Wellness
The hotel boasts leisure facilities such as two pools, a private beach, and
Location & Transportation
Transportation options include nearby monorail stations and numerous bus routes that connect guests to larger attractions. The hotel is close to landmarks like
Must-do experiences
- Savor Shawarma at Al Mallah for an authentic street food experience.
- Visit the Dubai Frame for stunning views of old and new Dubai.
- Explore the vibrant Gold Souk for dazzling jewelry and local crafts.
- Take a sunset stroll along The Walk at JBR for dining and beach vibes.
- Experience a cultural evening at Al Seef featuring traditional Emirati food.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Imperial Club King Ocean Room Mandatory Gala To be charged Supplement
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
2 Bedroom Family Club Room UAE UAE ID Mandatory
2 persons
90 m²
2 King Size Beds
Shower
Coffee machine
room details
Palm Queen Room UAE Resident UAE ID Mandatory
2 persons
45 m²
2 King Size Beds
Shower
Coffee machine
room details
Imperial Club King Palm Room Mandatory Gala To be charged Supplement
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Horseback riding
- Tennis court
- Golf course
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Atlantis, The Palm presents a vibrant array of dining venues, each offering distinct culinary styles and inviting atmospheres. From sumptuous seafood to exquisite Asian flavors, guests can indulge in remarkable gastronomic experiences complemented by stunning backdrops and warm hospitality.
Ossiano
Mediterranean, Seafood
Ambiance
Modern, upscale setting with underwater views
Key Offerings
Freshly caught seafood dishes alongside Mediterranean delicacies, all served in an enchanting marine backdrop.
Reservation
recommended
Dinner only, open 19:00 - 23:30 daily
Nobu
Japanese, Sushi
Ambiance
Modern decor with a refined atmosphere
Key Offerings
Innovative Japanese cuisine featuring signature dishes and Arabian influences, presented in a chic setting.
Reservation
recommended
Dinner only, open 19:00 - 23:30 (weekdays), 19:00 - 00:30 (Thursday and Friday)
Hakkasan
Cantonese, Chinese
Ambiance
Modern decor with dark wooden accents
Key Offerings
Authentic Cantonese cuisine, including signature lobster and gold leaf dim sum in a sophisticated environment.
Reservation
recommended
Dinner only, open 18:00 - 23:30 (Monday to Thursday), 12:00 - 16:00 and 18:00 - 23:30 (Friday), 18:00 - 23:30 (Saturday and Sunday)
Seafire Steakhouse and Bar
Steakhouse
Ambiance
Modern and vibrant atmosphere
Key Offerings
Prime cuts of meat cooked to perfection, complemented by an extensive wine list and a casual bar setting.
Reservation
recommended
Dinner only, open 17:00 - 23:30 daily
White Beach
Mediterranean, Sushi, Asian
Ambiance
Modern beachfront setting
Key Offerings
A fusion of Mediterranean and Asian cuisine, perfect for enjoying sun-soaked days by the sea.
Reservation
not needed
All-day dining, open 12:00 - 23:30 daily
Saffron
Asian
Ambiance
Modern contemporary design
Key Offerings
An extensive variety of dishes available for breakfast and dinner, showcasing a spectrum of Asian flavors.
Reservation
not needed
Breakfast and Dinner, open 07:00 - 11:30 (Breakfast), 18:00 - 23:30 (Dinner) daily
Kaleidoscope
Local, International
Ambiance
Traditional and vibrant setting
Key Offerings
A delightful buffet experience that embraces local and international dishes, perfect for any meal of the day.
Reservation
not needed
Breakfast, Lunch, and Dinner, open 07:00 - 23:00 daily
Asia Republic
Asian
Ambiance
Modern dining ambiance
Key Offerings
A diverse Asian menu served in a stylish atmosphere for lunch and dinner.
Reservation
not needed
Lunch and Dinner, open 12:00 - 22:00 daily (closes at 23:00 Thursday and Friday)
The Burger Joint
American
Ambiance
Casual and relaxed environment
Key Offerings
Classic American burgers and comfort food served in a laid-back atmosphere.
Reservation
not needed
Lunch and Dinner, open 11:00 - 22:00 daily (closes at 23:00 Thursday and Friday)
Shawafel
Middle Eastern
Ambiance
Family friendly and casual
Key Offerings
A delightful mix of Middle Eastern classics, including shawarma and falafel, great for lunch and dinner.
Reservation
not needed
Lunch and Dinner, open 11:00 - 22:00 daily (closes at 23:00 Thursday and Friday)
The Shore
Tex-Mex
Ambiance
Traditional beachside setting
Key Offerings
Taste hearty Tex-Mex dishes in a casual laid-back environment with a view of the shoreline.
Reservation
not needed
Open for lunch and dinner, 11:00 - 21:30 daily
The Edge
Pizza
Ambiance
Family-friendly and casual
Key Offerings
A delightful selection of pizzas in a relaxed atmosphere, perfect for a quick meal.
Reservation
not needed
open 09:00 - 19:00 daily
Bread Street Kitchen & Bar
European
Ambiance
Family friendly, modern ambiance
Key Offerings
A British signature menu by Gordon Ramsay, featuring delightful dishes and vibrant beverages.
Reservation
recommended
Lunch and Dinner, open 12:00 - 15:30 (Lunch), 18:00 - 22:30 (Dinner) daily, with extended hours on Friday and Saturday
Ayamna
Middle Eastern
Ambiance
Modern dining experience
Key Offerings
Explore authentic Middle Eastern flavors in a contemporary setting, featuring a varied menu.
Reservation
recommended
Dinner only, open 19:00 - 23:30 (daily), except for Sundays when it opens at 19:00
Wavehouse Restaurant & Bar
International
Ambiance
Casual and lively
Key Offerings
A fun dining experience with arcade games and entertainment, offering an international menu for laid-back meals.
Reservation
not needed
Open all day, 12:00 - 01:00 daily
Location
Palm Jumeirah,
Dubai,
United Arab Emirates,
Dubai
Map view
Palm Jumeirah,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Amusement Park
Atlantis Aquaventure Waterpark
2.1
km
Aquarium
The Lost Chambers Aquarium
1.3
km
Aquarium
Dolphin Bay
1.9
km
Beach
Aquaventure Beach
1.9
km
Square
The Pointe
650 m
Landmark
Sea Lion Point
960 m
Island
Palm Islands
2.4
km
Landmark
Abdul Rahman Siddik Mosque
1.0
km
Landmark
Palm Jumeirah Boardwalk
1.2
km
Island
Palm Jumeirah
2.3
km
Landmark
The Pyramide of Faith
2.1
km
Shopping Area
The Avenues
2.4
km
Park
Al Ittihad Park
3.5
km
Parking area
Golden Mile Galleria Parking
3.5
km
Tower
Cayan Tower
5.7
km
Landmark
Private Beach
5.0
km
Event hall
Dubai Media City Amphitheatre
5.6
km
Park
Dubai Media City
5.5
km
Landmark
Dubai Knowledge Village
5.5
km
Landmark
Dubai Pearl Museum
5.7
km
Square
The Walk at JBR
5.9
km
Landmark
Flying Cup
6.0
km
Island
Bluewaters
6.0
km
Golf Course
Emirates Golf Club
6.4
km
Landmark
TEPfactor Dubai
6.1
km
Landmark
Jumeirah Lake Towers
6.6
km
Nearby
Spa Centre
ShuiQi Spa and Fitness
80 m
Beach
Imperial Beach Club
200 m
Restaurants
Saffron
260 m
Crescent Dr Atlantis
Kaleidoscope
60 m
Crescent Dr Atlantis The Palm Hotel
Hakkasan Dubai
0 m
Crescent Road
Platos
890 m
Crescent Dr Atlantis
Ossiano
20 m
Crescent Rd Atlantis
Ayamna
20 m
Crescent road The Palm Atlantis
The Shore
120 m
Crescent Dr Atlantis
Poseidon Cafe
880 m
3 Crescent East Palm Jumeirah
Seafire Steakhouse
1.2
km
Crescent Dr Atlantis
Gordon Ramsay's Bread Street Kitchen
1.2
km
Atlantis The Palm
Explore Dubai
Explore the Vibrant Surroundings of Atlantis, The Palm
The Lost Chambers Aquarium
16 minutes walking
Underwater tunnels and over 65,000 marine animals provide a mesmerizing experience at this unique aquarium.
Dolphin Bay
25 minutes walking
An interactive dolphin experience where guests can swim and play with these intelligent creatures in a safe environment.
The Pointe
10 minutes walking
A scenic waterfront destination offering shopping, dining, and stunning views of Atlantis, perfect for a leisurely stroll.
ShuiQi Spa and Fitness
1 minute walking
Relax and rejuvenate with luxurious spa treatments and wellness activities, just steps from the hotel.
Hakkasan Dubai
1 minute walking
Elegant ambiance and modern Cantonese cuisine await, with signature dishes and specialties crafted by top chefs.
Saffron
4 minutes walking
A vibrant buffet featuring Asian-inspired dishes, renowned for its atmosphere and variety; reservations recommended.
Ossiano
1 minute walking
Underwater dining with a focus on seafood, offering a unique ambiance and exquisite dishes in a stunning setting.
The Avenues
30 minutes walking
A lively shopping and entertainment hub, featuring a variety of boutiques, cafes, and family-friendly attractions.
Dubai Media City Amphitheatre
60 minutes driving
An outdoor venue hosting live music and cultural events, ideal for those seeking vibrant entertainment options.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Isaac
United Kingdom,
March
2025
7.0/10
Overall, my experience at the hotel was mixed. While the facilities were impressive and the beach was lovely, the dining and service left a lot to be desired. The rooms were spacious but showed some signs of wear. The location was great with easy access to the water park, but I found the service to be quite rigid and unhelpful at times.
Rooms
7.0
The rooms were spacious and had everything needed, though they felt a bit tired.
Service
5.0
The service was mostly polite but lacked personality and flexibility, which was disappointing for a high-end hotel.
Location
9.0
The hotel is conveniently located next to the water park, making it easy to enjoy a fun day out.
Dining
6.0
The dining options were pricey and it felt restrictive with the half-board arrangements; more choices would have been welcome.
Facilities
8.0
The facilities, including the water park and beach, were excellent and offered plenty of entertainment, especially for families.
Amelia
United Kingdom,
January
2025
8.2/10
We had an absolute blast during our stay at the hotel. The family-friendly atmosphere made it perfect for our holiday, and the various dining options left us thoroughly impressed. The rooms were spacious and clean, and the service was attentive, albeit with some minor hiccups during breakfast. Overall, it's a great place to unwind, though some dining experiences could be a bit chaotic.
Rooms
9.0
The rooms were spacious and clean, offering amazing views. The amenities added a luxurious touch.
Service
8.0
The service was generally excellent, with staff always ready to assist us, but breakfast service could be improved.
Location
8.0
The location is fabulous with lots of facilities and activities available, although it feels somewhat isolated from local attractions.
Dining
7.0
Dining was a mixed bag; while the restaurants offered great food, the breakfast experience was a bit chaotic and could be better organized.
Facilities
9.0
The facilities, including the pool and beach areas, were clean and well-maintained, making for a relaxing experience.
Richard
United Kingdom,
December
2024
7.4/10
Our stay at the resort was quite mixed. The facilities, especially the water park and variety of restaurants, were fantastic, and our suite was beautiful and spacious. However, the service was frustrating at times, particularly during breakfast with long queues and rigid dining policies. Overall, while the hotel has its charm, I felt it could offer better value for the price we paid.
Rooms
9.0
The suite we stayed in was spacious and beautifully decorated, with a chandelier in the bathroom. It had everything we needed for a comfortable stay.
Service
6.0
Service during our visit had its ups and downs. While some staff were friendly, the rigid protocols and long waiting times at breakfast left us feeling undervalued.
Location
9.0
The resort is conveniently located with a variety of on-site restaurants and access to beautiful beaches, making it great for family vacations.
Dining
5.0
The dining options were plentiful, but breakfast queues were excessive and the policies about switching meals were frustrating.
Facilities
8.0
The resort's water park and aquarium were impressive and offered fun for the whole family, though navigating them was somewhat complex.
Mickey
United Kingdom,
November
2024
8.4/10
I just had an amazing vacation at Atlantis! The beach and family pool were perfect for my kids, and the water park was a highlight of our trip. However, the buffet dining felt crowded at times and the drink prices outside of the half-board deal were unreasonably high. Overall, a fantastic family getaway, especially during the perfect winter weather.
Rooms
10.0
Our room was luxurious, spotless, and offered beautiful views. The cleanliness was impressive.
Service
7.0
The service was generally good. Our cleaning lady, Mya, was exceptional and attentive, but some staff members in dining areas were less personable.
Location
9.0
The location is fantastic with direct beach access and the proximity to the water park made our stay enjoyable.
Dining
7.0
Dining options were varied but crowded, and the quality of the buffets could improve. Still, having half-board with drinks made it manageable.
Facilities
9.0
The facilities, particularly the water park and family pool, were outstanding and well-maintained.
Excellent water park
Crowded dining areas
Hannah
United Kingdom,
October
2024
8.6/10
I had a magnificent stay at this resort! The cleanliness and attention to safety during this pandemic really impressed me. The staff was always eager to help, and the water park was a hit with my family. However, I did notice some inconsistency in the dining options, especially regarding portion sizes and flavors, which could be improved.
Rooms
10.0
The rooms were refurbished and looked spectacular, offering spacious accommodations for a family.
Service
9.0
The service was exceptional, with staff eager to please and attentive even during challenging times.
Location
8.0
The resort's location is convenient, as it provides access to both the aquarium and the water park, but it can feel a bit isolated being away from other attractions.
Dining
7.0
Dining options were varied, but the quality seemed to have dropped regarding flavor and portion sizes compared to previous visits.
Facilities
9.0
The facilities are top-notch, especially the water park, which was fun for the whole family.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of AED 170 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Chinese, Russian, Arabic, Hindi, Bahasa Indonesian, Tagalog / Filipino
Number of floors:
22
Number of rooms:
1539
FAQs
About Atlantis, The Palm
What amenities are available in the rooms at Atlantis, The Palm?
Rooms feature Wi-Fi, flat-screen TVs, air conditioning, minibars, and tea/coffee making facilities.
How far is Atlantis, The Palm from the nearest airport?
The hotel is approximately 37 km from Dubai Creek SPB airport.
Is there a beach accessible at Atlantis, The Palm?
Guests have direct access to a private sandy beach.
What dining options are available on-site at Atlantis, The Palm?
On-site dining options include Hakkasan, Nobu, and Bread Street Kitchen Bar.
What are the nearby attractions to Atlantis, The Palm?
Nearby attractions include Burj Khalifa (25 km), Dubai Mall (25 km), and Al Ittihad Park (2 km).
Does Atlantis, The Palm offer any special amenities for children?
The hotel features a Kids Club for supervised entertainment and activities.
Is parking available at Atlantis, The Palm?
On-site private parking is available free of charge.
What recreational activities can guests engage in at Atlantis, The Palm?
Guests can enjoy a variety of activities including snorkeling, diving, and water slides.
What health and wellness services does Atlantis, The Palm provide?
The property includes a full-service spa offering massages, facials, and fitness classes.
How does Atlantis, The Palm support accessibility for guests?
The hotel features rooms and facilities designed for accessibility, including ramps and adapted bathrooms.
Is breakfast available at Atlantis, The Palm?
A breakfast buffet is available for an additional charge of 170 AED.
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